Information We Collect

We may collect information that you provide when placing an order, contacting support, or using our website.

How We Use Your Information

Information may be used to operate our website, process purchases, deliver eSIM products, and provide customer support.

• Process and manage your eSIM orders.
• Deliver eSIM activation details and instructions.
• Respond to customer questions and support requests.
• Improve website performance and user experience.
• Prevent fraud, misuse, and unauthorized activity.
• Meet applicable legal and regulatory requirements.

Payments & Order Processing

Payments may be processed through third-party payment providers. TravaGo Store does not need to store your complete payment card details when payment processing is handled by an external provider.

Payment providers may process information according to their own privacy policies and security practices.

Cookies & Similar Technologies

TravaGo Store may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the overall browsing experience.

Some cookies may be provided by trusted third-party services. You can manage available cookie preferences through your browser or our cookie controls where available.

Information Sharing

We may share limited information with trusted service providers when necessary to operate our website and provide eSIM services.

• Payment and transaction providers.
• Email and digital delivery providers.
• Website hosting and technical service providers.
• Customer support and service providers.
• Authorities where disclosure is required by law.

We do not intend to sell your personal information as part of our normal business operations.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights relating to your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, please contact TravaGo Store using the details below. We may need to verify your identity before processing certain requests.

Data Retention

We retain personal information only for as long as reasonably necessary for order processing, customer support, security, legal, accounting, and other legitimate business purposes.

When information is no longer required, it may be deleted or securely disposed of in accordance with applicable requirements.